All payments on Mehakmadan.com are securely processed through Razorpay.com. We do not see or store your payment details.

Domestic Payments:

• UPI (Unified Payments Interface)

• Debit Cards (Visa, Mastercard, Rupay, Maestro)

• Net Banking / Bank Transfer – Retail & corporate accounts of major Indian banks

International Payments:
We accept UPI (where available), debit cards, and bank transfers through Razorpay. Please check Razorpay.com for the latest list of supported options.

• Orders takes 2-3 weeks depending on the outfit ordered & customisation.

• Orders placed on weekends or holidays are processed on the next working day.

• Standard domestic shipping takes 2-7 working days (including processing & delivery).

• Delivery within India after dispatch takes 2-7 working days.

• Domestic shipping is free on all orders.

• International delivery takes around 10 business days after dispatch.

• International shipping charges are calculated at checkout based on destination & weight.

• Customs duties and taxes (if any) must be paid by the customer as per local regulations.

• A tracking link will be shared via email/SMS once the order is dispatched.

Please dry clean only. We are not responsible for any damage that may occur during the dry-cleaning process.

Can I change my order after I have placed the order?

• Orders can be changed or cancelled only within 24 hours of placing the order.

• After 24 hours, we begin processing/production, and changes or cancellations are not possible.

Can I cancel my order?

• Orders can be cancelled within 24 hours of placing the order.

• No money refunds will be given – instead, you may select another item of equal value.

• After 24 hours, cancellations are not allowed.

How can I return an order?

• Returns are accepted only if you receive a wrong or damaged product.

• You must notify us within 7 days of delivery at info@mehakmadan.com.

• All returned items must be unused, unworn, unwashed, and in original condition with tags intact.

• The merchandise is your responsibility until it reaches us, so we recommend using a reliable courier with tracking.

• Return shipping costs must be borne by the customer, unless the item received was defective or incorrect.

• We do not provide exchanges or refunds. A replacement product will be offered in case of wrong or damaged items.

What should I do if I receive a damaged or faulty product?

• Every product is carefully checked before dispatch.

• If you receive a damaged or wrong product, please inform us within 7 working days of delivery.

• A replacement item will be provided.

• Items cannot be returned for reasons of colour, choice, or handwork, as each piece is handcrafted.

How do I know that you received my returned shipment?

• Once your returned item is received and inspected, you will be notified via email.

• Instead of refunds, a replacement product will be processed as per our policy.

Women’s Size Chart

Men’s Size Chart